Privacy Policy
Last updated: August 2026
GameMart ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us when you browse or shop on our website. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
1. Information We Collect
- Account details — your name, email address, phone number and password when you register.
- Order & shipping information — billing and shipping addresses, order history and items purchased.
- Payment information — payments are processed through our secure payment gateway or UPI; we do not store your card, UPI PIN or bank credentials on our servers.
- Communication data — messages you send us via the contact form, support tickets or WhatsApp.
- Usage data — pages visited, products viewed and basic device/browser information collected automatically to help us improve the site.
2. How We Use Your Information
- To process and deliver your orders, including console/game exchanges and sell requests.
- To communicate order updates, respond to support queries and send important account notifications.
- To improve our products, website and customer experience.
- To detect and prevent fraud, abuse or unauthorized activity.
- To send optional promotional updates, only where you have opted in — you can unsubscribe at any time.
3. How We Protect Your Information
We use reasonable technical and organizational safeguards — including secure connections, access controls and encrypted password storage — to protect your personal information from unauthorized access, alteration or disclosure. No online platform can guarantee absolute security, but we work to keep your data safe.
4. Sharing of Information
We do not sell your personal information. We may share limited information with trusted third parties strictly to operate our business, such as:
- Payment gateway providers, to securely process online payments.
- Courier/logistics partners, to deliver your order.
- Email/SMS/WhatsApp service providers, to send order and support communications.
These partners only receive the information necessary to perform their service and are not permitted to use it for any other purpose.
5. Cookies
Our website may use basic cookies and similar technologies to keep you logged in, remember your cart, and understand how the site is used. You can control cookies through your browser settings.
6. Your Choices
You can review and update your account details at any time from your profile page. You may also contact us to request correction or deletion of your personal information, subject to any legal or accounting obligations that require us to retain certain order records.
7. Children's Privacy
Our website is not directed at children, and we do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices. The "Last updated" date above indicates the most recent revision.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please reach out to us:
- Or via our Contact page.